Our Quality & Security Policy

At Technique Web, we prioritise the quality of our work and security of our clients’ data. Our commitment to maintaining a secure environment is reflected in our comprehensive policy. Below, we outline the key aspects of our security measures to ensure transparency and build trust with our clients.

1. Data Encryption and Transmission:

We employ state-of-the-art encryption protocols to safeguard the transmission of sensitive data between our clients and our servers. All data, including login credentials, personal information, and other confidential details, is encrypted using industry-standard SSL/TLS protocols.

2. Access Control:

Access to our internal systems and client data is strictly controlled and monitored. Our employees undergo thorough background checks, and access permissions are granted on a need-to-know basis. We implement multi-factor authentication for enhanced security and regularly review and update access control lists.

3. Data Backups:

Regular and automated backups of client websites and associated data are conducted to prevent data loss in the event of unforeseen circumstances. These backups are stored securely in off-server locations with restricted access to authorised personnel only.

4. Secure Hosting:

We partner with reputable hosting providers (Flywheel, WP Engine, and Siteground) that prioritise security and compliance. All of our hosting infrastructure is designed with robust firewalls, intrusion detection/prevention systems, and regular security audits to ensure a secure hosting environment.

5. Regular Security Audits:

To stay ahead of potential threats, our providers conduct regular security audits on our systems, networks, and applications. These audits include vulnerability assessments, penetration testing, and code reviews to identify and address any potential security weaknesses.

6. Compliance with Industry Standards:

Our security practices align with industry standards and best practices. We adhere to guidelines set forth by organisations such as the Payment Card Industry Data Security Standard (PCI DSS) and follow the recommendations of security frameworks like OWASP to ensure the highest level of security for our clients.

7. Incident Response Plan:

In the unlikely event of a security incident, we have a well-defined incident response plan in place. This plan includes immediate containment measures, thorough investigations, and prompt communication with affected parties to minimise the impact of any security breach.

8. Employee Training and Awareness:

All employees undergo regular security awareness training to stay informed about the latest security threats and best practices. This ensures that our team is vigilant and proactive in identifying and addressing potential security risks.

9. Client Collaboration on Security:

We believe in open communication with our clients regarding security. We encourage our clients to actively participate in the security process by providing input on security features, reviewing access logs, and collaborating on security-related decisions.

10. Continuous Improvement:

Security is an evolving landscape, and we are committed to continuous improvement. We regularly review and update our security policies and procedures to incorporate the latest technologies and methodologies to address emerging threats.

11. Two-factor authentication:

We ask employees to utilise two-factor authentication (2FA) as a security system which requires two separate, distinct forms of identification to access software or a website/ app.

12. Case Studies and References:

Case studies of previous projects where security was a critical component are available on request.

13. Regular Plugin and CMS Updates:

Technique regularly carries out WordPress and plugin updates for our web support and SEO clients

By choosing Technique Web, you can trust that your online presence is in secure hands. We are dedicated to providing not only exceptional web design and development services but also ensuring the confidentiality and integrity of your valuable data.

For any inquiries or concerns related to quality and security, please contact the team at contact@techniqueweb.co.uk.

Last Updated: June 2024

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